Contact Us

We here at Iceland Naturals are here to provide you with more information and answer any questions you may have.


If you can't find your question here, try asking us on Facebook Messenger.

Are all your products from Iceland?

YES! We only stock products made in Iceland.

How do I place an order?

Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking "Add to Cart". You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.

How do Refunds work?

You can see our full return policy here: if you want a refund contact us by:

(Please note, duties and other international shipping charges are non-refundable.)

Can I purchase multiple products in a single order?

Yes! You can choose as many items as you want, just click "Add to Cart" and go back to the product page you are interested in and click "Add to Cart" on that item as well before proceeding to the cart page and clicking "Enter Shipping Address" to finalize your order.

Can I ship the products to an address that does not match my billing address?

Yes, definitely! During the checkout process you are able to enter any shipping address and specify a different billing address.

How do I know that my order is confirmed?

Immediately after placing your order you should receive an email notification at the email you entered during the checkout process. Also if you have provided a mobile phone number you will receive notification text messages confirming your order and tracking information.

Do I have to have an account to place an order?

No, accounts are totally optional. But those who do have accounts will be notified of all special offers.

What methods of payment do you accept?

We securely accept all major credit cards, PayPal and Amazon pay coming soon!

Iceland Naturals Return Address

PO box 7, 200 Kopavogur, Iceland.

office hours 9-16 GMT

Phone: +354 789 4342


Business Info

VAT: 135163

Kt: 430719-1140

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