Policies

here you can see the policies on which we operate

Shipping Policy

All orders are shipped from Reykjavik Iceland. Import fees are not included in the price and sales tax may be collected upon delivery depending on your destinations regulations (usually not charged). Orders can be delivered to the customer's door depending on the shipping method chosen at checkout. Please allow up to 3 work days for the warehouse to be ready to ship out your order. Shipping is calculated at check out. CUSTOMS You may be subject to import duties and taxes, which are levied once a shipment reaches your country...

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from icelandnaturals.com (the “Site”). PERSONAL INFORMATION WE COLLECT When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites...

Refund Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods. Additional non-returnable items: Gift cards...

Terms of service

This website is operated by Metem ehf. and will hereafter be referred to as Iceland Naturals/icelandnaturals.com. Throughout the site, the terms “we”, “us” and “our” refer to Iceland Naturals/icelandnaturals.com. Iceland Naturals offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us...